Return policy
You can return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return costs
if the return is due to an error on our part (you received an incorrect or defective item, etc.). You can expect to receive your refund within four weeks of giving your package to the shipping company, but in many cases you will receive a refund sooner. This time period includes the transit time we receive your return from the sender (10 to 25 business days), the time it takes us to process your return when we receive it (5 to 10 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
You must contact us with your order number and information about the product you would like to return. We respond quickly with instructions for returning goods from your order.
Shipment
We can ship to virtually any address in the world Please note that there are restrictions on some products and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you select. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping options page.
Also note that the shipping cost for many items we sell is based on weight. The item's weight can be found on its information page. To reflect the policies of the carriers we use, all weights will be rounded up to the next whole kilogram.